DPAN.TV produces a high volume of shows, including original video series, specifically for the deaf and hard of hearing community.
“DPAN.TV is about making news and entertainment fully accessible to the deaf and hard of hearing, a community that has long been underserved by traditional media. We engage deaf and hard of hearing viewers by using both ASL (American Sign Language) and high quality closed captions so they can choose the way they prefer to consume the media. We also provide program audio so that hearing individuals can also enjoy our channel," explains Forbes.
One of the biggest operational challenges facing DPAN.TV was the labor and cost associated with adding captions to a large amount of non-live video. Their tight budget and tight timeline didn't allow for video files to be sent out to third-party captioning companies. These services can be costly, especially when a quick turnaround is required for time-sensitive content like news stories. With a staff of just 30 people—many of whom are deaf or hard of hearing—DPAN.TV is now able to handle its own closed captioning and subtitling needs in-house on a single Mac running MacCaption software.
MacCaption allows even non-tech- savvy users at DPAN.TV to author and create closed captions and subtitles of the highest quality, with confidence that they comply with all legal mandates and quality rules. MacCaption makes it easy for anyone to import a transcript of the video from a plain text file or teleprompter copy, and editing or correcting existing captions is as simple as making changes in a word processor. Captions are automatically synchronized with the video, and encoding into TV and Internet video formats like MP4, MOV, and MXF is an easy process.